Support options
We want you to maximise your investment in our software and always want to help when things go wrong. Thankfully things don’t go wrong to often but everyone needs a title help now and again to get to grips with new features or something that just isn’t working the way you want. We have a number of support options available to suit your situation.
Our support packages scale with users accruing to the table below.
- Bronze support is for small business with up to 3 engineers. £99.99 per annum
- Silver support is for businesses with up to 10 engineers. £199.99 per annum
- Gold is for organisations with up to 25 engineers. £299.99 per annum
All the above packages provide E-mail support via dedicated support system. Where required telephone support may be provided to solve urgent issues. To purchase a support option please contact us or indicate you would like support when ordering your platform license